The carrier's AI-based service for translating a conversation during a call is now available for testing. And you don't need the latest phone to use it. Jeff Carlson writes about mobile technology for ...

CORPUS CHRISTI, Texas — Attorneys for the developers behind the under-construction Homewood Suites hotel in downtown Corpus Christi are calling a rival's lawsuit “a bunch of nonsense.” The legal ...

As Electronic Arts moves closer to closing a sale of the gaming company to Saudi Arabian investors, it's facing backlash from a group of protestors who are calling it a bad deal. The demonstration ...

In times of national crisis, communications are essential. Whether responding to a terrorist attack or a tragic natural disaster, first responders need a guaranteed method of connecting. That’s why ...

Google now turns call recording on by default for eligible AI-qualified call lead flows. Recorded calls can be analyzed by AI, with call duration and ad interaction ...

In contact centers, a voice conversation does not end when the call disconnects. That’s when critical work begins – logging outcomes, updating systems, triggering workflows, and ensuring compliance.

The recent military conflict in the Middle East triggered a sharp increase in petrol prices throughout March, with the federal government’s subsequent excise cut providing only partial relief. To ...

GameSpot may receive revenue from affiliate and advertising partnerships for sharing this content and from purchases through links. If you’re looking for something to play this weekend, Activision’s ...

The federal government has no shortage of office space, but on any given day, these buildings sit largely empty. Every American knows real estate is both a valuable and expensive asset, yet the U.S.

The Public Defender’s Office for Baltimore City and the State’s Attorney’s Office are clashing over the office’s “Do Not Call” list — a roster of police witnesses with credibility issues — with ...