Enterprise software has long operated on a relatively stable hierarchy of power: The companies that owned the interface largely owned the customer relationship. Employees moved through dashboards, ...

IT budgeting has gotten a lot trickier as vendors begin to adjust their pricing to include variable charges for agentic AI usage in addition to seat-based licensing fees. A case in point is the ...

ServiceNow's gross margin has slipped from about 80% in fiscal year 2024 to 75% as of the end of the first quarter this year. While subscription margins appear relatively strong in the mid-70% range, ...

ServiceNow has unveiled updates to its workflow management platform advancing its redefinition of itself as the “AI control tower for business reinvention” at its Knowledge customer event this week.

ServiceNow's Knowledge 2026 announcements - an expanded AI Control Tower, a broader Autonomous Workforce and the debut of Autonomous Security & Risk - show how its recent acquisitions of Armis, Veza ...

The chase is on. Atlassian reported its largest-ever quarter for taking share from a major IT service management provider, CEO Mike Cannon-Brookes said on the company's fiscal third-quarter earnings ...

Monday - Friday, 6:00 - 7:00 PM ET ServiceNow CEO Bill McDermott struck a confident tone in an interview with CNBC's Jim Cramer. The software maker's stock tumbled Wednesday night despite reporting ...

ServiceNow reported solid first-quarter results and raised forecasts, underscoring continued demand for its software even as questions swirl about the impact of AI on the industry. Still, the stock ...

Armis acquisition expected to impact margins in 2026 Shares down about 12% in extended trading First-quarter revenue and adjusted EPS beat estimates Company boosts annual subscription revenue forecast ...

Key takeaways for investors ServiceNow’s AI story has moved from concept to commercial traction. In Q4, Now Assist net new ACV more than doubled year over year, while subscription revenue still grew ...

The ServiceNow IDE and ServiceNow SDK support developing applications in source code with ServiceNow Fluent, creating JavaScript modules, and using third-party libraries. ServiceNow Fluent is a ...

According to Thefly.com, UBS lowered its expectations for ServiceNow stock because it's less sure the company is in a more advantageous position to benefit from the AI computing boom than its software ...