As companies chase efficiency, it's no surprise that today's customer service call is more likely to be answered by a bot than by the much-maligned, outsourced operators of the past. Executives ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Modern businesses run on data. Companies regularly ...

Viola Trebicka and Tom Barnes of Quinn Emanuel Urquhart & Sullivan LLP discuss the rise in litigation involving California's Invasion of Privacy Act, adopted in 1967 ...